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Professional communication, encompasses written, oral, visual and digital communication within a workplace context. This discipline blends together pedagogical principles of rhetoric, technology, software, and learning theory to improve and deliver communication in a variety of settings ranging from technical writing to usability and digital media design. It is a new discipline that focuses on the study of information and the ways it is created, managed, distributed, and consumed. Since communication in modern society is a rapidly changing area, the progress of technologies seems to often outpace the number of available expert practitioners.
This creates a demand for skilled communicators which continues to exceed the supply of trained professionals. The field of professional communication is closely related to that of technical communication, though professional communication encompasses a wider variety of skills.
Professional communicators use strategies, learning theory, and technologies to more effectively communicate in the business world. Successful communication skills are critical to a business because all businesses, though to varying degrees, involve the following: writing, reading, editing, speaking, listening, software applications, computer graphics, and Internet research.
Job candidates with professional communication backgrounds are more likely to bring to the organization sophisticated perspectives on society, culture, science, and technology. Professional communication draws on theories from fields as different as rhetoric and science, psychology and philosophy, sociology and linguistics. Much of professional communication theory is a practical blend of traditional communication theory, technical writing, rhetorical theory, adult learning theory, and ethics.
According to Carolyn Miller in What’s Practical about Technical Writing? As Nancy Roundy Blyler discusses in her article Research as Ideology in Professional Communication researchers seek to expand professional communication theory to include concerns with praxis and social responsibility. Regarding this social aspect, in “Postmodern Practice: Perspectives and Prospects,” Richard C. Department of Communication, Liberal Arts, Social Sciences, at New Mexico Tech.